Frequently Asked Questions

Everything you need to know about your Furniture Fair experience.

What are your delivery options and lead times?

We offer White Glove Delivery and standard curbside shipping. In-stock items typically ship within 5-7 business days, while custom orders may take 8-12 weeks depending on the manufacturer.

Do you offer assembly services for my new furniture?

Yes, our White Glove Delivery service includes professional assembly, placement in your room of choice, and removal of all packaging materials.

What is your return policy for furniture items?

You may return most items within 30 days of delivery. Please note that custom-made or 'Special Order' items are non-refundable, and a restocking fee may apply to standard returns.

Does my furniture come with a warranty?

All products carry a minimum one-year manufacturer's warranty against defects. We also offer extended protection plans that cover accidental stains, tears, and damage.

Can I request fabric swatches before placing an order?

Absolutely. You can order up to five fabric or leather swatches for free through our website to ensure the color and texture match your home perfectly.

Do you offer financing or payment plans?

Yes, we partner with specialized lenders to offer flexible monthly payment options, including 0% APR promotional periods for qualified buyers.